Tuesday, 17 January 2012

Types of Assessment Tools: Work Simulation

In work simulation, candidates are presented with a task that is similar to work tasks that candidates typically perform on the job. They are required to perform interventions or actions based on the situation presented. This method is best suited for initial certification or for use in combination with other tools, depending on the scope and complexity of the simulation.
Examples of work simulation could include a 15-minute role-play for sales associates or the Objective Structured Clinical Examination (OSCE) for physiotherapist and physicians, a high-stakes exam that includes twenty work stations over the course of half a day. The following table outlines the advantages and disadvantages of work simulation assessments.

Advantages
Closely imitate the work environment
Tests candidates on tasks they typically perform on the job
High face validity and well accepted by candidates
Sound psychometric qualities

Disadvantages
Difficult and expensive to develop
Requires significant resources for administration
Candidates are aware of evaluation, so they can modify their behaviours to meet expectations of assessors

This post is based on content from 'Assessment Tools Certification' by Human Resource Systems Group, Ltd.

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